When someone told me I could not only read a whole book in an afternoon, but that it would be a professional life changer, I had to see for myself. So, I read it, ‘The One Minute Manager Meets the Monkey’ by Ken Blanchard. Awesome, on a number of levels that I’m sure will prove versatile in meeting the needs and expectation of most readers. For me, the principles continue to inform both my personal and professional lives, heck even my parenting.
Now, it wouldn’t take a genius to suggest that referring to your employees or colleagues as monkey’s may well not be the best move you can make. That is not at all the context or positioning of the book. The monkey refers to ‘the next move’, not a personal dig at all. The message is a proudly positive one of empowerment for both you and those around you all.
It is my, your, our task to deal to our own monkeys and not owning the stress, anxiety or pressures of someone elses’.
I was reminded only this morning of a simple example of this in my own parenting. Like many families our morning routine is filled with action, organised chaos and excitement at the prospect we could all leave the house on time with a skip in our step and nothing going amiss. Quite a while ago now we celebrated the proud landmark of our toddler getting himself dressed. With immense pride we would walk him to day care, the shops, well just about anywhere to share this occasion with everyone and anyone. I am aware that from the untrained (slightly judgmental) eye, this may in fact look more like shoddy (even careless) parenting, as his T-shirt would be back to front, shorts inside out and shoes facing outwards. Regardless, he dressed himself and that is awesome, high fives all round. The point; my son’s monkey (next move) was getting himself dressed. This was one less monkey for us which dramatically reduced the number of times we forgot our keys or lunch. So developmental benchmark achieved for our son and some breathing space for his mum and dad.
One morning we found ourselves dressing our son, it had developed over a couple of weeks, but due to our own monkeys, our patience had reduced, therefore it was just quicker for us to get him dressed. When I realised this and set his clothes out, expecting him to simply continue to complete a task he was more than capable of achieving, he didn’t, instead tears and the prone position became the default. And in the blink of an eye I realised that monkey had been masterfully returned to his parents. We had inadvertently not just added a money to our own back unnecessarily, but dis-empowered our young fella from feeling able and competent at dressing himself. To then get frustrated with him for not dressing himself with efficiency and the right way out and colour matched would be completely unfair.
The most powerful step towards changing this momentum was and is to stop, take the stunned monkey off your own shoulders before acknowledging and naming it. In this case, if it’s not your monkey, make sure the right person has it, if it’s yours, then act on it and don’t try to fob it off to some kind-hearted rescuer, or inpatient parent, boss or colleague.
If you take on other people’s monkeys you are disempowering them in the long-term. Reinforcing a dependence on you, which is a bit of a slap in the face to the other persons own resilience and capabilities.If you hand your own monkey onto others then be prepared for short-term gain , long term loss.
The challenge and yet rewarding part can be reorganising the monkeys, so own those that are yours and support others to own their own, the earlier the better. This has always got to be developmentally appropriate and within the competency of those involved in the first place, so getting my young one to day care is my monkey not his for example.
What does this look like for a manager?
A team meeting where you leave with all the actions needed whilst your team are left twiddling their thumbs until you have actioned their ‘next step’. A lot of work and stress, and it’s not even your own. If each team member leaves with their own monkey then you celebrate their strengths and competence, and therefore their confidence to grow and make energetic strides forward. Everyone is a winner when done appropriately and well. As a manager your time can then be spent on innovation and growth, which is a big deal no matter where you work, whether at a school or as a company CEO.